The conflict itself is neither good nor bad. And there is no one-fits-all answer to this question: “What to do?”. It really depends on the place, people, mood and role. And also on many other factors.
To manage conflict effectively, you should know how to:
- manage your own emotions and emotions of the other person,
- communicate effectively,
- build a strategy of behavior in a conflict situation,
- determine the interests and needs of the people,
- help conflicting parties to find the best solution in any conflict situation.
Need advice to resolve a conflict? Or maybe you want to acquire conflict management skills? You are more than welcome to book a consultation with Rostyslav following the link https://shemechko.com/